Privacy Policy - Gardener Whitechapel

At Gardener Whitechapel, we prioritize your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you engage with our services. By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We may collect the following types of information:

Personal Identification Information: This includes your name, email address, phone number, and postal address.
Transactional Information: Details of the services you request and your interactions with our website.
Usage Data: Information about how you access and use our services, such as your IP address, browser type, and operating system.
Cookies and Tracking Technologies: We use cookies to enhance your experience and collect data about your usage patterns.

How We Use Your Information

Your information is used for the following purposes:

Service Delivery: To provide, maintain, and improve our gardening services.
Communication: To send you updates, promotional materials, and respond to your inquiries.
Customization: To personalize your experience based on your preferences and usage behavior.
Analytics: To analyze trends and understand user behavior to enhance our services.
Compliance: To comply with legal obligations and protect our rights.

Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we rely on the following legal bases to process your personal data:

Consent: You have given explicit consent for us to process your data for specific purposes.
Contractual Necessity: Processing is necessary for the performance of a contract with you.
Legal Obligation: Processing is required to comply with legal obligations.
Legitimate Interests: Processing is needed for our legitimate business interests, provided it does not override your rights.

Data Sharing and Disclosure

We may share your information in the following situations:

Service Providers: Third-party vendors who assist in providing our services.
Legal Requirements: When required by law or to protect our legal rights.
Business Transfers: In the event of a merger, acquisition, or sale of assets.
Protection of Rights: To enforce our terms, protect our property, or ensure the safety of our users.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. These include:

Encryption: Protecting data with encryption during transmission and storage.
Access Controls: Restricting access to your data to authorized personnel only.
Regular Audits: Conducting regular security assessments to identify and mitigate vulnerabilities.
Data Minimization: Limiting data collection to only what is necessary for our services.

Your Rights

You have the following rights regarding your personal data:

Access: You can request access to your personal data that we hold.
Rectification: You have the right to correct any inaccurate or incomplete data.
Erasure: You can request the deletion of your personal data under certain conditions.
Restriction of Processing: You may request that we limit the processing of your data.
Data Portability: You can request a copy of your data in a structured, machine-readable format.
Objection: You have the right to object to the processing of your data for specific purposes.
Withdraw Consent: You can withdraw your consent for data processing at any time.

To exercise these rights, please follow the procedures outlined in this policy.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to monitor activity on our services and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our services.

Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have inadvertently received personal data from a child, we will take steps to delete such information promptly.

International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, or country. We ensure that appropriate safeguards are in place to protect your data during such transfers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email. We encourage you to review this policy periodically for any updates.

By using our services, you acknowledge that you have read and understood this Privacy Policy.