Terms and Conditions - Gardener Whitechapel
Introduction
Welcome to Gardener Whitechapel. By engaging our services, you agree to abide by the following Terms and Conditions. These terms are designed to ensure a clear understanding between you and our gardening service, fostering a professional and trustworthy relationship.
Services Provided
Our comprehensive gardening services include:
- Regular lawn maintenance
- Planting and transplanting
- Weeding and pest control
- Pruning and trimming
- Garden design and planning
- Seasonal clean-ups
We are committed to delivering high-quality services tailored to your specific needs.
Payment Terms
Payment for our services is expected as follows:
- An initial deposit of 50% of the total estimated cost is required upon agreement.
- The remaining balance is due upon completion of the services.
- We accept various forms of payment including credit cards, bank transfers, and cash.
Invoices will be issued detailing the services provided and the associated costs.
Cancellation Policy
We understand that plans can change. Our cancellation policy is as follows:
- Services can be canceled up to 48 hours before the scheduled appointment without any penalty.
- Cancellations made within 24 to 48 hours of the appointment may incur a 50% cancellation fee.
- No-shows or cancellations made within 24 hours of the appointment will be charged the full amount.
Please notify us as soon as possible if you need to cancel or reschedule any services.
Client Responsibilities
To ensure the smooth provision of our services, clients are expected to:
- Provide clear access to the property and garden areas to be maintained.
- Inform us of any specific requirements or concerns related to your garden.
- Ensure that pets are secured during service times to prevent any accidents.
Effective communication helps us deliver the best possible gardening services tailored to your needs.
Liability
Gardener Whitechapel strives to provide safe and efficient services. However, we are not liable for:
- Pre-existing conditions in the garden that pose inherent risks.
- Damage caused by external factors such as weather events.
- Loss or damage to personal property not related to our gardening activities.
We recommend discussing any potential risks or concerns with us prior to commencing services.
Privacy Policy
Protecting your privacy is important to us. We ensure that any personal information collected is handled in accordance with relevant data protection laws. Your information will only be used to facilitate our services and will not be shared with third parties without your consent.
Governing Law
These Terms and Conditions are governed by the laws of England and Wales. Any disputes arising from the provision of our services will be subject to the exclusive jurisdiction of the courts in this region.
Amendments
Gardener Whitechapel reserves the right to amend these Terms and Conditions at any time. Clients will be notified of any significant changes, and continued use of our services constitutes acceptance of the updated terms.
Acceptance of Terms
By engaging Gardener Whitechapel, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.